The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS.
As a Specialist Training Officer you will play a pivotal role in developing the next generation of counter fraud professionals. In this highly impactful position, you will design and deliver innovative, high-quality learning that shapes investigative practice across the NHS and wider counter fraud community. You'll work closely with subject matter experts, investigators and organisational leaders to ensure our people receive exceptional training aligned to current legislation, Government Counter Fraud Profession standards and the evolving fraud landscape. This role offers the opportunity to use your expertise to influence national capability, lead meaningful continuous professional development, and contribute to protecting vital NHS resources, all while working within a supportive, forward-thinking team committed to excellence and professional growth.
This role is Fixed Term until 31.3.27
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held face to face on 29th April at our Canary Wharf office.
Main duties of the job
Support NHSCFA people and external stakeholders to maintain their continued professional development in line with current policy and requirements of the Government Counter Fraud Profession.
Including the analysis and assessment of existing skills, knowledge and competencies and development of action plans.
Liaise with NHSCFA Investigation Manager to identify training needs following case file and prosecution files.
Act as a subject matter expert in order to give a specialist advice to internal and external fraud investigators and agencies.
Work in partnership with organisational stakeholders to ensure the development of the workforce and the encouragement of good practice.
About us
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards, individuals employed by NHS Counter Fraud Authority will be required to undergo Baseline Personnel Security Standards checks.
Job responsibilities
Complete assessments against required standards and communicate outcomes with tact providing options where standards have not been met.
Contribute to the design and development of digital assets including e-learning modules ensuring investigative and legislative content is accurate.
Maintain and develop good working relationships with other external stakeholders and learning establishments to facilitate and implement good practice and raise the profile of NHSCFA within the Fraud Community.
Ensure own knowledge and expertise is maintained and at the forefront of sector knowledge.
Represent the NHSCFA at relevant external events, delivering keynote speeches on investigative best practice or other relevant subject matter.
Delivery of assurance reports as required by internal and external stakeholders at senior and Board level to confirm necessary standards have been attained.
Person Specification
Knowledge and Experience
* In depth knowledge of Higher Educational/learning practices and theories including lesson planning, session delivery and assessments.
* Demonstrable experience of working within a Learning and Development environment.
* Extensive knowledge of investigative practices. Experience of delivering investigative type Continued Professional Development practices.
* Demonstrable experience of designing and delivering bespoke and blended learning and development activities.
* Understanding and Proficiency in MS Office Program suite and others as required.
Specialist Knowledge
* Specialist and extensive knowledge of investigative practices (including the Fraud Investigation Model) legislation, Codes of Practice and procedures in respect of serious and complex Fraud investigations.
* Demonstrable experience of examination and assessment techniques including interview assessment.
Qualifications
* Relevant degree/ Learning and Development Qualifications Example: Certificate in Education PTLLS / CTLLS / PGCE or recognised learning and development qualification.
* Coaching qualification
Communication Skills
* Excellent Verbal and Written Skills, at an individual, team and organisational level.
* Expert in delivering training sessions and assessments. Able to provide coaching and deliver assessment results, including delivery and management of sensitive information which may be contentious.
* Experience in writing and delivering complex presentations to external stakeholders.
* Ability to analyse situations and make decisions on actions required to manage emotive situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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