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Pastoral support officer

London
Protocol Education
Support officer
Posted: 18 August
Offer description

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The role that makes school feel like a safe place to be.

We’re working with a welcoming secondary school in Harrow who are on the lookout for a brilliant Pastoral Support Officer to support their KS4 students—those tricky but brilliant final years.

Your job? Be the calm, consistent presence who’s there when things get tough. Someone who gets what pupils are going through, listens without judgement, and helps guide them back on track.


The school is:

* Big on relationships, small on drama
* Committed to pastoral care that makes a real impact
* Full of staff who've got each other's backs
* Looking for someone who can hit the ground walking - not running


You'll be:

* Supporting the wellbeing, behaviour, and attendance of KS4 students
* Working 1:1 and in small groups to tackle barriers to learning
* Liaising with SLT, parents, and external agencies to keep pupils supported
* Helping create a safe, structured, and positive school environment


We're looking for someone who:

* Has experience working with young people in or out of school settings
* Understands behaviour support and can stay cool under pressure
* Can work independently but knows when to flag things
* Has a kind but clear communication style - and a good sense of humor helps!

Benefits include access to our CPD Academy, personal support, and opportunities across various settings. The registration process is fast and simple. Apply now or message us to discuss the role. This could be the start of something brilliant.

All applicants require appropriate qualifications and training. Please see the FAQs on the Protocol Education website for details.

Pay rates include statutory holiday pay. This is a temporary position, with potential for permanence later. Protocol Education is committed to safeguarding and promotes the welfare of children. We conduct safeguarding checks, including online searches, in line with statutory guidance. We offer free safeguarding and Prevent Duty training. Candidates must undertake or have a valid DBS check and subscribe to the DBS Update Service.

Full assistance provided. For our privacy policy, visit the Protocol Education website.

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