Overview
Customer Assistant- In Store Bakery - Hempstead Valley role at Marks and Spencer. Join to apply for the Customer Assistant- In Store Bakery - Hempstead Valley role at Marks and Spencer. This position is in the Bakery section and focuses on delivering a great shopping experience through excellent customer service and product knowledge.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring that shelves are well stocked.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Utilise digital tools and communication channels to deliver for the customer.
Work pattern
Sunday 08:00-17:00
Saturday 09:00-18:00
Under 18
This job role involves working with specialist cutting equipment and we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to quality
* Open to feedback and able to act on it
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Inclusion & Equal Opportunities
Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers. We’re committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with the recruitment process, and we are happy to talk flexible working. If you require reasonable adjustments to any part of the recruitment process, please share those requirements when applying so we can provide a fair and transparent assessment.
Important
There are no changes to the core responsibilities or requirements of the role beyond what’s stated above. This posting does not include any additional information beyond the original content provided.
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