Food and Beverage Supervisor, Tavern Bar ABOUT US: Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste. Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more. THE ROLE: Located aside our Leisure Club with amazing ground floor views across the front lawn to the Loch, our Tavern is the perfect place to relax with friends and family for an informal drink or classic pub food at any time of the day. Guests can watch as the action of the best sporting events unfold on our big screens, whilst enjoying a range of draught and bottled beers and great coffee. It’s the resorts largest bar which can accommodate 155 guests inside and 60 on the outside terrace, just perfect on a sunny day. Reporting to our Director of Food and Beverage and Assistant Director of Food and Beverage, as the Tavern Bar Manager your role will be to lead the bar and staff to deliver a fun and relaxed but 5* food and beverage service. Key things you will be responsible for: Allocation of duties for the day, week and month Mise-en-place and stock management Team Briefings Kitchen liaison Setting of service goals and incentives Hosting the Door and the Floor Checking on tables and VIPs Handling and resolving feedback or issues as they arise Providing hands on support to the team where needed Debriefs Monitoring Liquor GP Overseeing payments and Res Diary tasks Ensuring completion of all pre-set tasks and checklists. End of shift reports and banking Communicating with relevant Managers on any critical issues. WHO WE ARE LOOKING FOR: Experience of supervision and of working in similar quality food and beverage environment Thorough, with keen attention to detail Ability to quickly build excellent working relationships A flexible approach to work to meet operational demand Excellent communication skills Basic IT skills with knowledge of Office software and ability to use technology We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for. People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on. People who are naturally friendly – who genuinely care about our guests and the service they receive. People who will always go beyond what our guests expect from us to make their stay a special and memorable one. People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can. People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted. WHAT’S IN IT FOR YOU? Here’s what to expect when you work as part of our team: Free meals when on duty, in our team cafes Pension scheme and Wagestream financial services Long service awards involving recognition with high street shopping vouchers and overnight stays Enhanced holidays with long service Free Leisure Club Membership, with friends and family discounts Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products Lifeworks App – lots of discounts on everyday purchases, with brand that you love Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.