We are seeking an Inside Sales Manager in Luton ,you will lead and inspire a high-performing Inside Sales team to drive lead generation, customer engagement, and sales pipeline development within a fast-paced, B2B commercial environment. We're looking for someone who has already thrived in a similar setting—someone who understands the pace, pressure, and precision needed to succeed in a sales-driven organisation. This is a hands-on leadership role suited to a proactive, strategic thinker with proven experience managing inside sales operations—ideally within the hospitality, foodservice, or commercial equipment sector Inside Sales Manager Responsibilities : Sales & Customer Engagement Proactively engage prospects through calls, emails, and digital channels Qualify and nurture leads to create sales opportunities Organise and host webinars, ensuring prompt lead follow-up Oversee registration and coordination for live cooking events and online demos Implement targeted lead-nurturing and email marketing campaigns Support the Field Sales Team by generating and qualifying leads Team Leadership Lead, coach, and develop a growing Inside Sales team Conduct daily huddles, weekly team meetings, and regular 1:1 coaching sessions Create performance plans and support career development pathways Recruit, onboard, and train new team members in collaboration with HR Foster a high-performance culture aligned with company targets and values CRM & Reporting Manage and optimise Salesforce and Marketing Cloud systems Monitor key metrics and KPIs, and provide regular performance reporting Collaborate with marketing and sales teams to align strategies What You’ll Bring As a Inside Sales Manager: Minimum 5 years in Inside Sales, Telesales, or Telemarketing Proven experience leading and developing sales teams Strong understanding of B2B sales processes and customer lifecycle management Proficient in Salesforce, Microsoft Office, and webinar platforms (e.g. Microsoft Teams) Familiarity with digital marketing tools and lead generation strategies Industry Knowledge Background in commercial kitchens or the foodservice sector (ideal but not essential) Passion for the hospitality industry, sales, and customer experience If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Inside Sales Manager job based in Luton, Bedfordshire!