Stock & Administration Co-ordinator, Bicester (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? To manage stock to ensure flawless operations and commercial activities. Key responsibilities: Stock Control · Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability · Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes · Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day · Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc) · Organizes all stock returns (Faulty goods, Outlet approved pieces etc) · Reports any stock discrepancies and provide explanation on stock losses · Work with Boutique Manager to ensure optimal stock levels on an ident basis to support commercial objectives After Sales · Manages all the after sales stock movement · Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts Retail Operations · Assists the Boutique Management with key holding. · Accurate management of all till operations. · IT system maintenance and reporting. · Supports sales team when required. · Co-ordinate boutique shared communication through control of boutique email in conjunction with management team · Keyholding responsibilities for secure opening and closing of boutique Administration · Responsible for the follow up and management of all shipping documents. · Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security). · Provides administrative support to the team in booking couriers, deliveries, transfers · Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products, packaging…). · Supports the manager to ensure perfect compliance with internal compliant processes · Ensures all paperwork is filled according to company procedures Client Experience & Development · Support the boutique sales through shop floor and remote selling as required · Always ensure impeccable customer service. · Actively promote the brand CRM strategy. · Execution of all planned activities in the boutique. HOW WILL YOU EXPERIENCE SUCCESS WITH US? · 3-5 years experience in retail, ideally in a stock administrator role. · Ability to work proactively & independently. · Excellent written and verbal communication skills · Analytical thinking with attention to detail. · Computer skills including: Word, Excel, and Power Point. HOW DO WE KEEP YOU SMILING? As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage – Interview with the Hiring Manager and the Head of Retail 3rd Stage – Interview with the UK Brand Director LEARN MORE ABOUT LIFE AT RICHEMONT BELOW: https://www.linkedin.com/company/richemont/ https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg