Job Responsibilities
1. Plan and organise day-to-day tasks within the college, working to agreed plans for tasks required within the termly cycle to support daily operations.
2. Provide effective support in maintaining budgets to assist with cost centre spend in line with the NRC service budget.
3. Monitor the service to ensure that the South Tyneside Recovery College meets all relevant quality standards and achieves key delivery targets/outcomes within commissioning contracts.
4. Assist with contract monitoring arrangements, such as collecting and reporting on monthly key performance indicator data, impact analysis, and review processes, to ensure contractual compliance.
5. Manage Peer Support Workers effectively, including HR processes, to support high-quality service delivery.
6. Co-design the service with people with lived experience, ensuring they are central to the way the Recovery College delivers services, aligned with service improvement goals.
7. Deliver courses both face-to-face and via digital platforms, using a range of learning aids to provide inclusive, accessible training countywide.
8. Undertake any reasonable duties to meet the organisation's needs.
Benefits
* 30 days annual leave plus bank holidays (rising to 32 days at 5 years' service) with options to purchase or sell days.
* Enhanced pension scheme.
* Wagestream - access to earnings before payday.
* Smart Clinic Wellbeing Programme, including Employee Assistance Programme, GP, physiotherapy, and shopping discounts.
* Enhanced life assurance scheme, covering three times your annual salary.
* Additional benefits available.
Equality and Inclusion
We champion equality, diversity, and inclusion, encouraging applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We support a range of Colleague Networks for LGBTQI+, Black, Asian, minority ethnic, menopause, and neurodivergent communities.
Candidate Requirements
* Experience working with individuals and communities on mental health improvement.
* Experience managing a team with HR processes.
* Experience in VCSE, health, or social care sectors.
* Experience building networks in community-based projects.
* Experience developing and delivering training programmes or group work.
* Stakeholder and partner engagement experience.
* Ability to plan, organise, and schedule activities across various venues, liaising with partners.
* Knowledge of resources supporting mental health at national and local levels.
* Strong communication skills, both oral and written.
* Relationship-building and interpersonal skills.
* IT skills, including Office 365.
* High enthusiasm and motivation.
* Excellent time management skills.
* Commitment to CPD.
* Ability to work independently and as part of a team, fostering positive relationships.
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