Job summary
This is an exciting opportunity to work within a friendly and efficient admin team to support the Older People's Acute Mental Health services.
Main duties of the job
This vacancy is a band 3 Clinical Team Secretary position within the Older People's Acute Mental Health Services. The Post holder will support the inpatient units with a variety of clerical tasks such as minute taking, scanning, photocopying, word processing and data inputting/extraction on SystmOne. The Post holder must therefore be an efficient administrator who is able to work well on their own initiative as well as within the team. It is important they are able to communicate effectively with the team, the wider organisation, Service Users and their families and carers.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net
Details Date posted
18 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Part-time
Reference number
B9816-495-1
Job locations
The Gardens
Second Ave
Grimsby
DN33 2BA
Tees House
Second Ave
Grimsby
Dn33 1NU
Job description Job responsibilities
The Inpatient Secretary will be to provide a secretarial, administrative and clerical support service to the Clinical Acute Inpatient areas within Navigo.
The post-holder will receive, record and process referral, admission and discharge information maintaining service user records are up to date at all times.
The post-holder will be responsible for maintaining up to date knowledge on Navigo policies, process and procedures and working within these at all times.
The post holder will be pivotal in ensuring an excellent administrative service is provided within agreed set time restraints and will be responsible for accurate recording, maintenance and monitoring of the Teams data.
The post-holder will record and process referral data from Single Point of Access/relevant health care professionals, as appropriate to the work of the Team.
The post-holder will undertake diary management to the clinical and medical team and will undertake any other general administrative duties within the requirements of the Team.
The post-holder will undertake any other relevant duties required from time to time as requested by Management which correspond to the general character of the post and is commensurate with the level of responsibility
Job description Job responsibilities
The Inpatient Secretary will be to provide a secretarial, administrative and clerical support service to the Clinical Acute Inpatient areas within Navigo.
The post-holder will receive, record and process referral, admission and discharge information maintaining service user records are up to date at all times.
The post-holder will be responsible for maintaining up to date knowledge on Navigo policies, process and procedures and working within these at all times.
The post holder will be pivotal in ensuring an excellent administrative service is provided within agreed set time restraints and will be responsible for accurate recording, maintenance and monitoring of the Teams data.
The post-holder will record and process referral data from Single Point of Access/relevant health care professionals, as appropriate to the work of the Team.
The post-holder will undertake diary management to the clinical and medical team and will undertake any other general administrative duties within the requirements of the Team.
The post-holder will undertake any other relevant duties required from time to time as requested by Management which correspond to the general character of the post and is commensurate with the level of responsibility
Person Specification Knowledge Essential
* Understands the need for confidentiality
* Understanding of client group
Desirable
* Knowledge of mental health services
* Working knowledge of CPA
* Knowledge of hospital administration systems
* Knowledge of medical terminology
* Previous customer service role
Qualifications Essential
* Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
* RSA/OCR Grade 3 Typing/Word Processing standard
Experience Essential
* Team Working
* Maintaining databases and spreadsheets
Desirable
* Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
* Experience/willingness to undertake training in use of electronic systems
* Experience of working in a team
Person Specification Knowledge Essential
* Understands the need for confidentiality
* Understanding of client group
Desirable
* Knowledge of mental health services
* Working knowledge of CPA
* Knowledge of hospital administration systems
* Knowledge of medical terminology
* Previous customer service role
Qualifications Essential
* Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
* RSA/OCR Grade 3 Typing/Word Processing standard
Experience Essential
* Team Working
* Maintaining databases and spreadsheets
Desirable
* Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
* Experience/willingness to undertake training in use of electronic systems
* Experience of working in a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
Navigo Health and Social Care CIC
Address
The Gardens
Second Ave
Grimsby
DN33 2BA
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
Employer details Employer name
Navigo Health and Social Care CIC
Address
The Gardens
Second Ave
Grimsby
DN33 2BA
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
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