Job Title: Cleaning Operations Manager
Location: Beford
Type: Full-Time, Permanent
Salary: £45,000 – £55,000 per annum (Depending on Experience)
About the Cleaning Operations Manager Role:
We are working with a leading cleaning services provider that is seeking a motivated and experienced Cleaning Operations Manager to join their team. This is a key leadership position, responsible for overseeing service delivery, operational efficiency, and contract compliance across multiple sites.
As the Operations Manager, you’ll play a vital role in ensuring all cleaning services are delivered to a consistently high standard, while leading and supporting a team of Area Managers.
Key Responsibilities for the Operations Manager:
* Oversee daily cleaning operations across a portfolio of sites.
* Lead, support, and develop a team of Area Managers to drive high performance.
* Monitor contract performance, ensuring all SLAs and KPIs are met or exceeded.
* Build and maintain strong client relationships through regular site visits and meetings.
* Manage recruitment, onboarding, and staff performance in line with company policies.
* Produce operational reports and manage budgets effectively.
* Ensure Health & Safety standards and COSHH regulations are implemented and adhered to.
* Respond swiftly and effectively to operational issues and client concerns.
* Promote continuous improvement through audits, inspections, and client feedback.
Operations Manager Requirements:
* Proven experience in a similar operations or senior management role within the cleaning industry
* Strong leadership, organisational, and problem-solving skills.
* Excellent interpersonal and communication abilities.
* Ability to effectively manage multi-site operations and prioritise workload.
* Full UK driving licence is essential.
* Solid understanding of Health & Safety legislation and COSHH regulations.
Benefits for the Operations Manager:
* Competitive salary based on experience (£45,000 – £55,000)
* Company car
* Laptop and mobile phone provided
* Opportunities for career progression and professional development
* Supportive and inclusive working environment
Apply Now for the Cleaning Operations Manager role:
Please only apply if you have relevant experience as a Cleaning Operations Manager, Regional Cleaning Manager, or similar within the cleaning industry, and you hold a valid UK driving licence