In order to develop and expand the capabilities of SAFRAN Engineering Services in the UK, we are looking for an ILS Engineer to be part of the team on a 6-month contractor basis. This must be on an Inside IR35 basis. There is a high potential for the contract period to be extended.
The Integrated Logistic Support (ILS) team in Safran Electrical & Power works across all Programmes to ensure we offer complete support and service solutions to our customers in the aftermarket, and ensure continued profitability from the parts and services provided. We optimise elements of the product design to enable the provision of efficient support, and we tailor the support solution to the customer, the product, and the market.
You will contribute to and/or lead ILS work (depending on the size of the work package).
* Starting with customer requirements (technical and commercial) at the bid stage or early development phases, you will work with the Programme teams to provide all the elements for a successful Entry Into Service and ongoing support of our new products. Along the way, by working closely with Engineering and Aftermarket teams, you will influence both the product design and commercial offering to optimise whole life costs and provide a support solution that fits in with LPS strategic vision for the aftermarket.
* On existing platforms, you will respond to changes, such as upgrades, by ensuring the data and processes needed for effective support remain relevant and accurate. You will analyse opportunities to improve services and reduce costs or increase margins and make changes within the business to achieve the benefit.
In both cases, you will be responsible for:
* Planning and budgeting the required work (typically ranging from £100k to £500k in expenditure on labour over 12-18 months).
* Modelling and presenting the desired outcomes (including financial, typically covering £millions of aftermarket revenue over 25+ years, although you will be contributing to the model, and not solely responsible).
* Leading project teams of around 1 to 5 people.
* Reviewing the work of others, especially when the originator is still developing or is from external partners.
* Working with customers to understand their requirements and future plans, and updating them on progress.
Additional responsibilities include:
* Planning ILS work packages of various sizes and managing them to completion as the leader of a multi-disciplinary team.
* Collaborating with Sales, Marketing, and Services (SMS) teams to determine the best support solution for a customer/platform.
* Researching Support and Services elements within Safran Group and with external partners to keep our customer offerings current with market drivers and technology enablers.
* Contributing to bids and proposals by providing the ILS/Support elements of an offer.
* Influencing product designers to incorporate support requirements and optimise designs for Whole Life Cost.
* Carrying out or supervising detailed technical analyses in maintainability, meeting customer standards.
* Creating and updating Whole Life Cost models, ensuring understanding of design cost impacts.
* Supporting the development of the ILS team by sharing best practices and lessons learned.
* Acting as a deputy for the ILS Manager.
Qualifications and experience required:
* A degree or significant experience in a technical area (e.g., aerospace, automotive, rail, utilities).
* Experience in ILS, Product or Customer Support, Maintenance, Fleet Management, Asset Management, Support Engineering, RAMS activities, or New Product Introduction.
* Understanding of working within a regulated industry, creating credible and auditable work, with a creative approach to problem solving.
Essential skills include:
1. Understanding of ILS elements like FMECA, RBD, FTA, Maintainability Analysis, LSA, Whole Life Cost Models, and technical documentation.
2. Technical and commercial thinking, managing cross-functional teams, reviewing technical work, project planning, excellent communication skills, persuasive ability, customer engagement, translating requirements into plans, and problem solving.
Benefits include onsite subsidised canteen and midday Friday finish.
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