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Transport services - passenger assistant

Nottingham (Nottinghamshire)
Leicestershire County Council
Passenger assistant
Posted: 17 July
Offer description

Contract Type: Permanent

Working Hours: 30 hours per week, term time only, split shift 07:30-09:30 and 14:30-16:30

Worker Type: Offsite Worker

Salary: The Starting Salary is £24,790 (Level one), rising to £25,584 (Level three) per annum (pro rata)

Location: Woolsthorpe Depot NG8 3JP

Closing Date: 11th August 2025

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. In addition to competitive pay, generous leave entitlement, and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council .

About the Role

Successful candidates will provide safe and friendly transport for children and adults on their way to and from schools and day centres.

About You

The ideal candidate will have:

1. Ability to maintain passenger comfort while providing transport to and from Special Educational Schools and Day Centres. Providing care, responsive and effective support whilst assisting passengers with physical, mental and /or developmental disabilities.
2. Ensure the equipment is fit for the route to be undertaken and complies with department policy. Ensure that the tail lift is correctly operated and that all passengers are safe in compliance with the training provided.
3. Liaise with the Driver, parents/carers, and other professional people you come in contact with, reporting any issues/ concerns to the office as soon as possible.
4. Comply with the principles of standard infection control protocols at all times to prevent the spread of infection.
5. This role requires manual handling of people, such as pushing wheelchairs, supporting ambulant passengers with mobility issues, and supporting passengers while using a vehicle tail lift.

- A DBS enhanced check for a regulated activity is required for this post.

Interview dates will be week commencing 18/08/2025

You can find the job description for this post

At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the for applicants page.

For informal enquiries, please contact Tracy Wootton by telephone on 0115 876 1464 or by email at

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