Company Description
Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!
Job Description
As our next Food and Beverage Team Leader, you will:
1. Oversee Chill#02 Restaurant and Bar, driving revenue and ensuring great service and profitability.
2. Build strong relationships with guests to make them feel welcome and encourage loyalty.
3. Manage stock, ensuring smooth organisation of supplies and identifying any needs.
4. Follow company standards and procedures to maintain high quality.
5. Keep the team informed about priorities to provide personalised service.
6. Support and guide the Food and Beverage team to help them reach their potential.
7. Ensure smooth operations by being hands-on and available.
8. Make sure guests have a positive experience with friendly, attentive service.
9. Build great relationships with guests and other departments.
Qualifications
What We’re Looking For:
10. A warm, friendly personality and a passion for hospitality.
11. Supervisory or team leader experience in hospitality.
12. Confidence to manage shifts and work independently.
13. Strong communication skills and a natural problem-solver.
14. Flexibility to work weekdays and weekends.
15. A calm, organised approach under pressure.
16. Excellent communication with both guests and the team.
Additional Information
Why Join Us?
17. Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
18. Flexible rota.
19. Discount Card for Accor Hotels Worldwide.
20. Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
21. Opportunities for career growth and international development.
22. Apprenticeship opportunities.
23. A one-night stay experience to help you understand guest needs.
24. A supportive work environment with an engaging team culture.
A little more information:
Interviews for this role will begin on February 1st, with the aim of having a start date by the end of February or early March.
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Food and Beverage Team Leader, you will become part of a friendly team of 40 talents.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.