Job Description Inside Sales Renewal Advisor What you will do Reporting to Inside Sales Manager. Our Renewal team supply renewal quotations to our customers and process all orders through Servicemax to handing over to our CSC teams. How you will do it Requesting quotes and prices from suppliers Producing Renewal documentation to our customers Doing profitability checks on contracts. Providing customer service including updates to customers Seeing order through to CSC Ad hoc admin tasks Ringing customers to provide customer care and relationship building. What we look for Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these) Excellent customer service skills to provide a customer first experience. Excellent verbal and written communication skills Be able to work as part of a team but also manage own workload. Be able to work to targets and meet KPI’s set. Product knowledge in the fire suppression / detection business would be an advantage. If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase. Who are we? At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you. AVRIL LI-Hybrid