We are working in partnership with a highly respected Housing Developer who are looking for a Customer Service Coordinator to join their friendly team in Bristol. Working from their modern, open plan office in Clifton, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner. You will be dealing with customer concerns received by telephone or email and appointing contractors to deal with any snagging or defects that arise in their new homes. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Generous annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what our client would like from you… Behave in line with their company values - Integrity, Caring and Quality Previous experience working within similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Patience and calmness under pressure Good planning and orga...