Job summary
Were Hiring aFull Time Dental Nurse/Receptionist
Competitive Salary:£26,500.00-£29,500.00* per annum, pro rata
*Salary levels are discussed during interviews and are based on your qualifications and experience.
Location:Lescudjack Centre, Penzance
Hours:37.5 hours per week
Application deadline: 20th March 2026 We have the right to close this advert early.
Interview date:30th March 2026
Are you passionate about helping others and making a real difference? Do you want to be part of a team where your work truly impacts your community, the environment, and the future of healthcare? Then Smile Together is the place for you
About the Role:
We are looking for a caring, motivated Dental Nurse / Receptionist to join our friendly, patient-focused team. Working in our Penzance clinic will play a dual role providing high-quality clinical support to our dentists while also delivering a welcoming, efficient front-of-house experience for our patients.
In surgery, you will assist with clinical procedures, maintain excellent cross-infection control standards, and help ensure patients feel comfortable and supported throughout their visit.
On reception, you will be the first point of contact, managing appointments, handling enquiries, supporting administrative processes, and creating a positive and professional first impression.
Main duties of the job
What Youll Do
Provide chairside assistance to clinicians across general, urgent, and community dentistry settings. Maintain high standards of infection control and ensure surgeries are prepared, stocked, and cleaned efficiently. Support the delivery of emergency and routine care, including special care and paediatric sessions. Welcome patients at reception, manage appointments, respond to telephone and email enquiries, and ensure a smooth patient journey from arrival to departure. Process payments, maintain accurate patient records, and support administrative systems in line with practice policies. Work as part of a multidisciplinary team delivering care both in-practice and, when required, through community and outreach programmes. Engage with patients compassionately, helping to reduce anxiety and ensure they feel welcomed, informed, and supported at every stage of their visit. Assist with administrative duties including record-keeping, stock control, patient preparation, and general front-of-house organisation.
What Were Looking For:
* GDC-registered Dental Nurse.
* A friendly, positive, and professional attitude with a passion for patient care.
* Strong teamwork skills and the ability to adapt within a dynamic clinical environment.
* Commitment to ongoing development and maintaining high clinical standards.
* Enthusiasm for Smile Togethers mission of improving oral health and reducing inequalities across Cornwall.
About us
Why Join Us?
Were more than just a dental practice, were proud to be
the UKs first dental practice to be B Corp certified
a Community Interest Company (CIC)
proud to be employee-owned, giving our team a voice within the business
This means were committed to doing business differently for the benefit of our people, the communities we serve, and our planet. From reducing our environmental toothprint with sustainable practices, to playing an active role in improving oral health across Cornwall and the Isles of Scilly, our mission goes beyond dentistry: we change lives and wed love you to be part of that
What Makes Us Unique?
Employee-Owned: Be more than an employee become a co-owner, shaping the future of Smile Together.
B Corp Certified: We use business as a force for good, socially, environmentally and eithically
Community Focused: Every day, we work to improve the health and wellbeing of Cornwalls residents, with special attention to vulnerable and underserved communities.
Paid Indemnity & GDC Registration:
Weve got you covered so you can focus on your career.
*Conditions apply.
Ready to make a real difference with a team thats passionate about people, the planet, and positive change? Join Smile Together today
GDC registration without conditions
Details
Date posted
18 February 2026
Pay scheme
Other
Salary
£26,500 to £29,500 a year Dependant on experience
Contract
Permanent
Working pattern
Full-time
Reference number
P
Job locations
The Lescudjack Centre
Penmere Close
Penzance
Cornwall
TR18 3PE
Job description
Job responsibilities
Job Summary:
To provide clinical support to dentists and therapists, ensuring the effective and safe delivery of high-quality dental care. The role also involves maintaining compliance with professional and regulatory standards while supporting efficient practice operations. The post holder will be required to provide reliable, efficient and timely reception duties to ensure Smile Together exceeds patients expectations at every visit and provides and excellent patient experience.
Travel to provide cover at other clinical locations within Smile Together will be required on occasions.
Key accountabilities
Working in Accordance with GDC Dental Standards and CQC Regulations
As a General Dental Council (GDC) registered professional, the post holder must:
Adhere to GDC Standards for the Dental Team, ensuring ethical and effective patient care.
Maintain full GDC registration without conditions.
Uphold clinical governance, infection control (HTM 01-05), and professional conduct standards.
Commitment to Patient Experience
Recognise and demonstrate an understanding of the different journey a patient will experience depending on their treatment needs and the service being provided to them
Provide clear, professional communication to patients about their treatment.
Adapt care to individual patient needs, ensuring a supportive clinical environment.
Provide support and reassurance to patients undergoing dental procedures
Maintain strict patient confidentiality in line with GDPR, GDC, and NHS regulations.
Ensure secure handling and accurate recording of patient data.
Prevent unauthorised access to patient information, adhering to information governance policies.
Manage the reception area and maintain the reception as a welcoming and tidy area.
Communicate with patients both in person and on the telephone in a professional manner, ensuring patient confidentiality is kept at all time.
Clinical Responsibilities
Provide chairside assistance and anticipate clinician needs. Assist the dentist during clinical procedures and make independent judgments with regard to equipment, instruments and materials
Provide clinical support for clinicians within a surgery setting, and give appropriate pre-treatment and post-treatment advice to patients
Maintain infection control and follow HTM 01-05 guidance.
Assist in managing medical emergencies and follow safety protocols.
Monitor and maintain clinical stock control.
Accurately record patient data, filing and archiving patient records
Support clinical and professional support colleagues in service improvement and organisational change and development
Reception & Patient Support
Provide reception cover when required, ensuring accurate appointment booking and professional patient interactions.
Ensure that patient records are accurate and up to date and that all data is input correctly.
Be confident in handling difficult situations and bring to a satisfactory resolution in accordance with the complaints policy.
Training & Mentoring
Support the training of Foundation Dental Nurses and participate in the recruitment and onboarding of trainees.
Contribute to service improvement initiatives.
Compliance & Professional Development
Be responsible for safe working and practice on a day-to-day basis in sites of clinical activity, ensuring compliance with clinical governance and legislation, appropriate health, safety and security procedures within the work area, and reporting accidents, incidents and near misses using the Smile Together incident reporting procedure
Engage in continuing professional development (CPD) via the Smile Together Training Academy and Perform appraisal system.
Actively engage with Smile Together teams and participate in audit activities, planning and development sessions, and in-house meetings
Undertake other reasonable duties as requested by the Practice Managers and Smile Together Management Team
Professional Conduct & Organisational Commitment
Act as a positive ambassador for Smile Together, promoting its vision, mission, and values.
Support Smile Togethers social enterprise objectives, contributing to community oral health initiatives.
Job description
Job responsibilities
Job Summary:
To provide clinical support to dentists and therapists, ensuring the effective and safe delivery of high-quality dental care. The role also involves maintaining compliance with professional and regulatory standards while supporting efficient practice operations. The post holder will be required to provide reliable, efficient and timely reception duties to ensure Smile Together exceeds patients expectations at every visit and provides and excellent patient experience.
Travel to provide cover at other clinical locations within Smile Together will be required on occasions.
Key accountabilities
Working in Accordance with GDC Dental Standards and CQC Regulations
As a General Dental Council (GDC) registered professional, the post holder must:
Adhere to GDC Standards for the Dental Team, ensuring ethical and effective patient care.
Maintain full GDC registration without conditions.
Uphold clinical governance, infection control (HTM 01-05), and professional conduct standards.
Commitment to Patient Experience
Recognise and demonstrate an understanding of the different journey a patient will experience depending on their treatment needs and the service being provided to them
Provide clear, professional communication to patients about their treatment.
Adapt care to individual patient needs, ensuring a supportive clinical environment.
Provide support and reassurance to patients undergoing dental procedures
Maintain strict patient confidentiality in line with GDPR, GDC, and NHS regulations.
Ensure secure handling and accurate recording of patient data.
Prevent unauthorised access to patient information, adhering to information governance policies.
Manage the reception area and maintain the reception as a welcoming and tidy area.
Communicate with patients both in person and on the telephone in a professional manner, ensuring patient confidentiality is kept at all time.
Clinical Responsibilities
Provide chairside assistance and anticipate clinician needs. Assist the dentist during clinical procedures and make independent judgments with regard to equipment, instruments and materials
Provide clinical support for clinicians within a surgery setting, and give appropriate pre-treatment and post-treatment advice to patients
Maintain infection control and follow HTM 01-05 guidance.
Assist in managing medical emergencies and follow safety protocols.
Monitor and maintain clinical stock control.
Accurately record patient data, filing and archiving patient records
Support clinical and professional support colleagues in service improvement and organisational change and development
Reception & Patient Support
Provide reception cover when required, ensuring accurate appointment booking and professional patient interactions.
Ensure that patient records are accurate and up to date and that all data is input correctly.
Be confident in handling difficult situations and bring to a satisfactory resolution in accordance with the complaints policy.
Training & Mentoring
Support the training of Foundation Dental Nurses and participate in the recruitment and onboarding of trainees.
Contribute to service improvement initiatives.
Compliance & Professional Development
Be responsible for safe working and practice on a day-to-day basis in sites of clinical activity, ensuring compliance with clinical governance and legislation, appropriate health, safety and security procedures within the work area, and reporting accidents, incidents and near misses using the Smile Together incident reporting procedure
Engage in continuing professional development (CPD) via the Smile Together Training Academy and Perform appraisal system.
Actively engage with Smile Together teams and participate in audit activities, planning and development sessions, and in-house meetings
Undertake other reasonable duties as requested by the Practice Managers and Smile Together Management Team
Professional Conduct & Organisational Commitment
Act as a positive ambassador for Smile Together, promoting its vision, mission, and values.
Support Smile Togethers social enterprise objectives, contributing to community oral health initiatives.
Person Specification
Qualifications
Essential
* NEBDN National Diploma
* GDC Registered
Person Specification
Qualifications
Essential
* NEBDN National Diploma
* GDC Registered
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Smile Together
Address
The Lescudjack Centre
Penmere Close
Penzance
Cornwall
TR18 3PE
Employer's website
(Opens in a new tab)
Employer details
Employer name
Smile Together
Address
The Lescudjack Centre
Penmere Close
Penzance
Cornwall
TR18 3PE
Employer's website
(Opens in a new tab)