Service Assistant - Wilmslow
Summary
***INTERNAL APPLICANTS ONLY***
We’re looking for a Service Assistant to join us at Quarry Bank to help busy teams throughout our visitor operations.
Salary: 12.25 per hour
Contract: Permanent
Hours: 364 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
This former cotton mill was built in 1784 and is one of Britain’s greatest industrial heritage sites. The busy estate hosts many schools programmes and events, which help bring Quarry Bank’s fascinating story to life. This is an opportunity to work in a popular location with a team that pride themselves on being dynamic, highly motivated and dedicated.
Click here for more information about this location
What you'll be doing
The core part of your job is to give vital and positive support to your colleagues, wherever you’re needed, with a focus on greeting and helping visitors.
This is a varied role where you can expect to meet many different people, gain experience in different visitor areas and get involved in all kinds of tasks, Most importantly, you’ll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day.
Who we're looking for
We’d love to hear from you if you’re:
* focused on giving great service to everyone you meet
* a team player, but also happy to work on your own initiative
* well-organised and adaptable
* willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.