Overview
Working Hours: Sunday to Wednesday 6pm - 6am or Wednesday to Saturday 6pm - 6am. As a QA Supervisor, you’ll be the driving force behind quality excellence on site, leading, supporting, and developing the QA team while working closely with production, engineering, and technical colleagues.
Responsibilities
* Lead and support the QA team to ensure all food safety and quality standards are achieved.
* Collaborate with Production to resolve quality and food safety issues, maintaining consistency across all shifts.
* Conduct internal audits on processes, documentation, and procedures to verify compliance with Quality Management Systems.
* Support external audits and customer visits, providing documentation and shop floor presence as required.
* Investigate incidents such as foreign body contamination, micro issues, or customer complaints and ensure root causes are addressed.
* Oversee QA paperwork, sampling schedules, and equipment checks (X-rays, check-weighers, autocoding).
* Train and develop QA staff to ensure consistency and confidence across all shifts.
* Work with the NPD team to ensure new product launches meet all technical and safety requirements before hitting production.
* Manage external laboratory testing and ensure sampling schedules run smoothly.
* Champion continuous improvement, supporting new methods and processes that enhance product quality and efficiency.
Qualifications
* Experience in food manufacturing within a QA or supervisory role.
* Strong understanding of HACCP, food safety, hygiene, and GMP principles.
* Internal audit experience and a track record of maintaining compliance.
* Intermediate Food Hygiene (Level 3) certification (or working toward it).
* Excellent communication and people management skills; the ability to motivate and inspire a team.
* A problem-solving mindset with great attention to detail.
* IT literacy, including Excel, Word, and technical systems.
Benefits and Company Information
The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We are committed to fairness, equity, inclusivity, and respect.
We offer a range of benefits designed to support lifestyle, wellbeing, and career growth, including:
* Salary sacrifices schemes (e.g., Electric Vehicles, Home & Tech, Cycle to Work, SMART Pension)
* 33 days annual leave (including bank holidays) with option to purchase extra
* Holiday discounts via online retail platform
* Enhanced retail discounts online and in-store
* Free product handouts across sites
* EV charging points at selected sites
* 24/7 access to GroceryAid
* Physical wellbeing hub with on-demand classes and gym discounts
* Diet and nutrition advice and online wellbeing resources
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