Job title: Porter/Handyperson (INTERNAL ONLY) Department: Estates and Property Services Contract Type: Permanent Grade: 3 Salary: £26,984.19 to £28,250.19 per annum (including London Allowance) Location: Thornhaugh Street, Russell Square, London, WC1H 0XG Hours: 35 hours (1.0 FTE) SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges. About the Department: The Estates and Property Services Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management. The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of SOAS. About the Role: The Porter’s role is to ensure an effective and efficient operation of Porterage services within SOAS’ estate ensuring the health and safety of the SOAS environment for the students, staff and visitors. The Porter will work as part of a wider team within the maintenance and project team and will report to the Operations Manager. The post holder needs to be aware of the nature of the spaces and to be able to work with a diligent and professional attitude. The key purpose of the role is to carry out duties to ensure service level agreements are met. The post holder will also be required to support the maintenance and project team as and when operational needs require. The role holder will have a commitment to providing excellent customer service to enhance the Estate and the student experience alongside working with internal and external stakeholders and tenants on a regular basis. Candidates will need a pleasant manner and to enjoy working with a wide variety of people. Experience of working with the Higher Education sector would be an advantage. Candidates should be able to demonstrate skills and a willingness to cope with a variety of routine and reactive tasks. The role also requires an ability to respond immediately to requests. You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website. How to Apply: Professional Services - Please complete the online application form and upload your CV and a supporting statement Closing date: 05 August 2025 Interviews to be held: Week commencing 11 August 2025. Further information If you have any questions or require any assistance with regard to the application process, please contact HR Contact Form | SOAS 'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'. for the duration of their contract For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice. We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.