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Propel Finance, established in 1996, provides flexible and accessible finance to SMEs across the UK. Over 20 years, it has grown to become one of the country's largest independent finance houses, delivering innovative finance solutions through teamwork and technology.
We are now seeking a Sales Support Executive to support our growth plans.
Our goal is to enhance our service, push boundaries, and create excellent customer experiences aligned with our values. Are you interested in being part of this?
As a Sales Support Executive, you will process financial agreements, supporting documents, and ensure outstanding customer service when liaising with suppliers and clients.
Role responsibilities:
1. Manage communication between Relationship Directors, Internal Account Managers, and their clients (Customers/Introducers/Suppliers).
2. Monitor customer accounts and assist Relationship Directors as needed.
3. Raise finance agreements such as Hire Purchase, Finance Lease, or Refinance.
4. Update systems with transaction details (calls, emails, internal communications).
5. Prepare payout documentation accurately, adhering to SLAs and compliance standards.
6. Send invoice requests to suppliers.
7. Provide excellent customer service.
8. Be IT literate (Word, Excel, Outlook).
9. Maintain attention to detail and accuracy.
10. Have previous administration experience in Financial Services.
Why work here?
We offer a positive working environment and are an ambitious company. Everyone can influence outcomes, share ideas, and be heard. It’s a collaborative workplace.
Propel embraces hybrid working with offices in Newport, London, and Manchester, plus a field-based sales team, ensuring close collaboration.
This role is hybrid, with 2 days per week in the Newport office, offering flexibility.
Benefits include:
* 25 days annual leave plus bank holidays
* Additional days after 5 years’ service
* Birthday day off
* Optional Private Medical Insurance
* Subsidised gym membership (£18.75/month)
* Cycle to Work Scheme
* Electric Car Scheme
* Buy Annual Leave Scheme
* Half-day seasonal shopping
* Auto-enrolment pension (3% employer contribution, eligibility applies)
* Life Assurance (3x salary)
* Company events and rewards
We are committed to workplace inclusion and are members of Stonewall’s Diversity Champions programme.
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