Belmond is seeking a skilled and passionate Waiter to join The Cadogan team.
The Cadogan is a renowned luxury hotel located in the heart of London, offering exceptional service and an unforgettable experience to its guests. With its elegant decor, world-class dining options, and impeccable attention to detail, The Cadogan is synonymous with luxury and sophistication.
Key Responsibilities:
* Greet and seat guests, ensuring a warm and friendly welcome.
* Present menus and take orders from guests.
* Deliver food and beverages to guests in a timely and professional manner.
* Provide excellent customer service, anticipating and fulfilling guest needs.
* Maintain cleanliness and orderliness in the dining area.
* Collaborate with the kitchen and bar staff to ensure smooth service.
* Handle guest inquiries and resolve any issues or complaints.
* Upsell menu items and promote special offers or events.
Requirements
* Previous experience as a Waiter in a luxury hotel or fine dining restaurant.
* Excellent knowledge of food and beverage menus.
* Strong customer service and communication skills.
* Ability to remain calm and professional in a fast-paced environment.
* Ability to work effectively in a team.
* Attention to detail and high standards of cleanliness and hygiene.
* Flexible schedule, including availability to work evenings, weekends, and holidays.
* Fluency in English. Additional language skills are a plus.
* Legal authorization to work in the United Kingdom.
Benefits
o Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
o 28 days holiday with increase after 2 years of service
o Beekeeping and Gardening teams
o 50% Food and Beverage discount in any outlet at any Belmond hotel
o Enhanced Pension scheme
o Interest free season ticket loan
o Summer and Christmas Staff events.
o Christmas gifts
o Meals on duty
o Life Assurance
o Uniform care