£24,413 per annum
37 hours per week
Fixed term contract for 18 months
We are seeking an Apprentice Customer Support Officer t o put into practice the council's vision for a digital first approach to service delivery, encouraging and supporting customers to self-serve from our suite of quality online services. You will provide first point of contact resolution for routine enquiries across all service areas and all access channels.
We're better together.
You will enjoy working together as part of a team to deliver on our vision of making Teignbridge a healthy and desirable place where people want to live, work and visit.
We are an equal opportunities employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, disability, sex, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation, caring responsibilities, and socio-economic status. We also welcome applications from military veterans and their families.
*We can offer:*
* A generous flexi scheme with up to 2 days flexi per month that can be taken.
* Agile working - however it's expected the apprentice will be mainly office/district based to gain experience.
* A newly refurbished zero carbon emissions office space.
* Generous annual leave and wellbeing package.
* Generously discounted gym membership at Teignbridge District Council Leisure Centres.
* Opportunities for career and self-development.
*To be successful in this role, you will:*
* Enjoy solving problems and finding creative solutions to challenges.
* Like helping people, remaining patient, level-headed and cool under pressure.
* Pay attention to details.
* Communicate clearly, both in writing and on the phone.
* Think on your feet.
* Be self-motivated, volunteering for new challenges without being asked.
For more information, and to apply, please click here
Closing date
: 25th September 2025 @ midnight