An exciting opportunity has arisen for an experienced NetSuite Administrator with a background in e-commerce to join a growing technology team. This role will be the go-to position for all things NetSuite, owning configuration, daily operations, and system development. You’ll act as the primary point of contact for NetSuite-related issues, integrations, and improvements, ensuring the platform supports business needs efficiently and securely.
Key Responsibilities
Act as the primary administrator for NetSuite across the business.
Support integrations with platforms such as Shopify Plus, 3PLs, inventory systems, and payment processors.
Customize and maintain dashboards, workflows, saved searches, reports, and custom fields.
Collaborate with Finance, Operations, and IT to identify process improvements and translate requirements into technical solutions.
Manage system upgrades, testing, and release management to minimize disruption.
Monitor performance, troubleshoot issues, and liaise with external consultants or vendors when needed.
Train internal users and create documentation for best practices.
Ensure system and data integrity while maintaining compliance with internal controls.
Manage user roles, permissions, and security settings.
Evaluate and implement new features and modules to enhance business functionality.
The Ideal Candidate
2–5 years’ experience as a NetSuite Administrator, ideally within retail or direct-to-consumer e-commerce.
Strong understanding of NetSuite modules including Financials, Inventory, CRM, and Order Management.
Skilled in saved searches, dashboards, and reporting.
Exposure to SuiteScript, SuiteFlow, or SuiteTalk APIs (advantageous).
Proactive problem solver, comfortable working in a fast-paced and evolving environment.
NetSuite Administrator Certification preferred.
What’s on Offer
Competitive salary and company-wide bonus structure.
Private medical insurance.
Flexible working model (hybrid, 3 days office-based).
33 days holiday (inclusive of bank holidays).
Additional day off on your birthday.
50% staff discount