Ready to shape the future of Final Mile logistics? Join Team Evri! Big decisions. Real influence. Nationwide impact. If you thrive on negotiation, love solving complex operational challenges, and want to make a measurable difference at scale, this is your moment. Regional Final Mile Partnership Manager - Birmingham Delivery Units! As an Regional Final Mile Partnership Manager, you'll be at the heart of Evri's Final Mile operation, acting as the lead negotiator for key contractor accounts and a driving force behind quality, cost control, compliance, and loss prevention. You'll work closely with regional teams, operational leaders, and external partners to secure the network, onboard and develop contractors, lead investigations, and deliver strategic initiatives that reduce risk, improve service, and drive cultural change across the operation. This is a highly visible role where your decisions directly impact performance, partnerships, and customer trust.
Responsibilities
* Lead negotiation and management of key contractor accounts to meet cost, service, and quality objectives
* Oversee onboarding, vetting, and compliance of new and existing Final Mile partners
* Drive improvements in quality, cost per unit, and loss reduction through data-led insights
* Act as the lead for complex investigations including fraud, losses, and risk management cases
* Influence and collaborate with regional and cross-functional teams to deliver strategic initiatives
* Monitor performance, analyse trends, and implement improvement plans across the network
Note: GDPR data processing and related rights are managed in relation to applications and data handling. Evri is the Data Controller and is responsible for ensuring data is kept secure and processed correctly.
Data and privacy
The recruitment software used via this website is supplied by IRIS Software Group Limited and is defined as a Data Processor under the GDPR. We collect information provided as part of the application process, including but not limited to: name, address, email, telephone number, CV (if applicable), equal opportunities monitoring information, answers to application questions, and any other information you wish to provide. We use Contract as the legal basis for processing and may use automated screening tools. If you are successfully recruited, your details may be uploaded to our HR system, Cascade. You may be asked to complete a video interview carried out by our third party provider, Tazio. You have rights to access and data portability, and to lodge complaints with the ICO. For more details, consult your candidate account and our data policy.
Qualifications
* Full UK Driving Licence and flexibility to travel nationwide
* Proven experience in contractor, partnership, or performance management within logistics or operations
* Strong negotiation skills with the ability to influence stakeholders at all levels
* Experience delivering transformational change and driving continuous improvement
* Excellent analytical and problem-solving skills, with confidence using data and reporting tools
* Strong leadership, ethical judgement, and the ability to challenge constructively
Benefits
* We are committed to building an inclusive and diverse workplace
* Free digital GP service for all colleagues and their family
* Wagestream - access a portion of your earned income before payday
* Free basic Will and discounted partner Will for all colleagues
* Bonus schemes (grade dependent)
* 50% discount on sending parcels through Evri
* Cycle to Work scheme
* Company funded Life Assurance
* Employee Assistance Programme with free counselling
* Retailer discounts
* Great career progression
* Up to 26 days holiday
* Voluntary flexible benefits at discounted corporate rates
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