Overview
We are looking for a commercially focused, analytically and visually strong individual who can turn insight into action and deliver space optimisation in stores. As a Store Space Performance Planner you play a central part in shaping how our stores bring the Fashion, Home and Beauty space and transformation strategy to life. Operating across multiple regions within a division, you will lead the application, allocation and optimisation of space through regular store visits, robust grading decisions and macro space changes.
As a key partner to Store, Regional and Divisional leadership teams you will influence and support the delivery of macro space optimisation. Using analytical tools, performance insight and close collaboration with Regional Managers, Store teams and BU space teams you will identify opportunities to drive sales, meet customer needs and enhance space productivity.
Key Responsibilities
* Drive FHB Space & Grading across the Division. Oversee all aspects of Fashion, Home and Beauty space and grading within your division, ensuring space is used efficiently, aligns with business strategy and meets customer needs to maximise sales, productivity and ROI.
* Drive commercial Space Optimisation across the Estate. Lead reviews of every store throughout the year using Red/Amber/Green methodology to assess complexity, identify opportunities, and drive BU space optimisation. Analyse store space performance to identify opportunities for macro BU change, using data to build clear, commercially grounded recommendations for senior stakeholders. Produce PIRs to ensure learnings and insights are embedded into future store proposals.
* Develop & Present Store Block Plans. Create proposed macro space block plans to illustrate space changes, model the commercial benefits, and compile compelling summaries. Chair divisional store space surgeries involving Regional managers, Field VM and Space management, ensuring commercial, operational and space priorities are aligned and that space macro decision‑making remains strategic and future‑focused.
* Translate Strategy into Practical Application. With the Store Performance Manager and BU Space Planning teams translate strategy, grading frameworks and space planning principles into actionable plans for each store, using space performance data, modelling tools and productivity levers to support decision‑making and present commercially grounded recommendations for senior stakeholders.
* Act as Regional Space Partner and voice of stores. Serve as the primary point of contact for Regional Managers on all FHB space related topics, build trusted relationships, secure alignment and buy‑in, and lead regular visits to stores to provide expert guidance on operational realities, customer behaviour and practicalities of macro moves at scale.
Qualifications and Experience
* Strong ability to initiate, build and sustain relationships, influencing effectively at all levels across the Support Centre and Stores.
* Expert understanding of the Space Planning and Merchandising critical path, process flows, competencies and related activities, including relevant and essential systems.
* Understanding of the entire store retailing environment, particularly in relation to product delivery, space execution and operational processes.
* Knowledge of business IT systems and the space planning interdependencies.
* Proficiency with all relevant FH&B, Space & Retail reporting and merch systems, specifically: Blue Yonder floor planning, RP, MP, GMOR, PowerBI.
Benefits
* After completing your probationary period you will receive a 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
* Competitive holiday entitlement with the potential to buy extra holiday days.
* Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
* A generous Defined Contribution Pension Scheme and Life Assurance.
* A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
* Ample perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
* Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
* Access to a fantastic range of wellbeing support for all colleagues, including 24/7 Virtual GP and PAM Assist.
* A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Equal Opportunity Statement
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
Support during Recruitment
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. We will put steps in place to help you be at your best through the process.
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