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Care advocate

South Shields
NHS
Posted: 13 August
Offer description

Job Summary

We are looking to recruit a Care Advocate to join us at Haven Court. You will hold an NVQ level 2 in Health & Social Care and/or have experience working in the care of older people, re-ablement sevices and/or those with dementia.

About the Home: We are an innovatively designed and purpose-built, Nursing Home. We specialise in residential and nursing care, dementia care and re-enablement. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

You will have practical experience of implementing person centred care and have effective communication and problem solving skills. You will be caring and compassionate in your approach, be able to work calmly under pressure and have a strong commitment to respecting the rights of the residents at all times.

You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlies, lates and rotation onto nightshift. The roster covers 7 days of the week, 24 hours per day. Full time, part time and flexible working is available and consideration would be given to a predominately night shift working roster if requested. Your training and developmental learning needs will be supported.

About Us

Please add your telephone number as part of your application.

Join our team and make a difference every day We believe that its the people who make our home truly happy, so if you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.

Our staff play an integral role in the lives of our residents and their families and are the most vital members of our team. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service provision and delivering outstanding care.

In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal and professional development and training, and provide you with top-class resources to help you make a difference every day.

At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement.

Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority.

Haven Court opened in August 2016 and is a wholly owned subsidiary of South Tyneside and Sunderland NHS Foundation Trust. Note we will not accept applications which are found to be AI generated.

Details

Date posted

07 August 2025

Pay scheme

Other

Salary

£25,988 a year PRO RATA IF PART TIME

Contract

Permanent

Working pattern

Full-time

Reference number

L9155-HCNM-0625-18-1

Job locations

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0PJ

Job Description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

As a Care Advocate, the postholder will provide direct, individualised care to service users, promoting a caring environment for through high standards of professional practice that will be conducive to the needs of the individuals, their carers and families.

The postholder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies and Procedures.

Job Description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

As a Care Advocate, the postholder will provide direct, individualised care to service users, promoting a caring environment for through high standards of professional practice that will be conducive to the needs of the individuals, their carers and families.

The postholder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies and Procedures.

Person Specification

Essential

Other Requirements

* Ability to work flexibly to meet the needs of the service.
* Ability to work independently or as part of a team, within a multi-agency framework.
* Able to work various shift patterns.

Skills, Knowledge & Attributes

Essential

* Excellent communication skills, with the ability to communicate where there may be barriers to understanding.
* Demonstrate care and compassionate towards people in need of care and support.
* Commitment to respecting the rights of service users at all times and to promoting their privacy, dignity and independence throughout their lives.
* Able to remain calm in challenging situations and work effectively under pressure.

Essential

Qualifications & Experience

* NVQ 2 in Health and Social Care or equivalent.
* Previous experience in care work.
* Ability to promote positive physical, mental health and wellbeing.
* Evidence of continuous professional development.

Desirable

* Experience in working in a care environment with older people and dementia.
* Care Certificate.

Person Specification

Essential

* NVQ 2 in Health and Social Care or equivalent.
* Previous experience in care work.
* Ability to promote positive physical, mental health and wellbeing.
* Evidence of continuous professional development.

Desirable

* Experience in working in a care environment with older people and dementia.
* Care Certificate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0PJ

Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0PJ

Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

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