Mobile Cleaning Supervisor - FM Service Provider - Newbury, RG14 - £14.04 per hour Exciting opportunity to work for an established FM Service Provider situated in Newbury. CBW are currently recruiting for a Cleaning Supervisor to develop their career in FM based in London. The successful candidate will have a proven track record in cleaning within a commercial environment. Details/Hours of work: Flexible shift pattern 08:00am to 16:00pm Contract type - temp to perm Driving licence needed Company Van plus fuel card Company phone plus laptop Key duties & Responsibilities: The supervision of front-line operatives Daily liaison with the Visitor Experience Team (primarily Duty Managers) attending Regular meetings as directed by line management Feedback to line management regarding service delivery issues and overall perception of Service delivery Undertake regular service audits React to all requests from the client or management team within the specified time frame Ensure that all operations are conducted safety and appropriate risk assessment is conducted for non-recorded activities Notice and report any H&S issues that may arise within the estate Assist the Cleaning & Services Managers in delivering a fully compliant operation Meet regularly with The Cleaning Manager to discuss service delivery and the changing Requirements for the estate Support the delivery of training to the soft services team With the Cleaning Manager, conduct performance reviews and appraisals Monitor and complete accurate registration of attendances and the rescheduling of cleaning Staff to cover absences, lateness and holidays Note and report any general maintenance issues across the estate Be flexible in covering planned and unforeseen absence by colleagues Overseeing 14 sites across South West & Midlands area Requirements: Minimum of 3 years’ experience in a similar role Previous experience of supervising operations in a demanding environment Customer service focused Excellent communication skills both verbally and written Excellent interpersonal skills Knowledge and application of relevant standards and legislation such as COSHH Assessments, hygiene standards and health and safety management Good command of English language, both written and oral Please send your CV to Jordyn at cbwstaffingsolutions.com for more information.