Job Title: Laboratory Services Representative
Location: Wolverhampton, West Midlands, Four Ashes, UK
Contract & Hours: 12-month fixed term contract, 22.5 hours per week, you would be required to work every Monday and Tuesday and every other Saturday and Sunday
Salary: Pro Rata £15,517.63 per year
The Role
We are looking for a Laboratory Services Representative to join our Wolverhampton laboratory office team. This is a key customer-facing role, responsible for handling enquiries, processing NMR product orders, and supporting the efficient delivery of laboratory services across the NMR Group.
Key Responsibilities
* Receive and process orders for NMR products, including ad hoc testing services
* Complete all associated administration accurately and efficiently
* Support and monitor the delivery of NMR services to ensure they are delivered correctly and on time
* Handle customer enquiries relating to NMR laboratory testing services
* Carry out any other reasonable tasks as directed by management
Essential Key Skills & Experience
* Excellent telephone manner with strong interpersonal and communication skills
* Good IT skills with the ability to learn new systems and processes quickly
* Strong organisational skills and a self‑motivated approach to work
* Ability to project a professional image to customers, colleagues and visitors
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone. If you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter – or anything else) just let us know.
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