CarePlus Employability Services deliver two strands under one service -Employability and Supported Employment.
Employabilitysupport the worklessness agenda of North East Lincolnshire, delivering aholistic approach to supporting unemployed people on a pathway to sustainableemployment. They deliver various employability initiatives includingvoluntary work-based learning, pre apprenticeships, apprenticeships,internships and intermediate labour market opportunities. They aim to empowerlocal people to become socially included within their communities, whilst alsobreaking down barriers to employment.
SupportedEmployment is a work-based employment team that provides a flexible servicebased on individual needs. Supported Employment supports people with learningand physical disabilities to access employment in both paid and voluntary workby partnership working with other organisations and employers within thepublic, private and third sector.
Main duties of the job
Job Title: Administrative Assistant
Department: Employability Services
Location: Val Waterhouse Centre
20 hours per week(permanent)
Salary Range 3 Point 12 £24,100 pro rata per annum- fixed salarypoint, pay award pending
The postholder is to provide a comprehensive range of administrative services tosupport the effective running of the service, including providing a professional response to enquiries, straightforward complaints andcommunications from callers, patients and volunteers, taking and transcribing complex minutes, and processing and distributing incoming and outgoing mail (including electronic). You will also use Microsoft packages (Word, Excel, PowerPoint, and Outlook) to produce a range of documents including letters, reports and presentations as directed and provide planning and organisational support for the service e.g. staff rota, service user appointments and effectivediary management.
For further information and aninformal discussion please contact Michelle Listeron telephone number 07485 935518 or alternativelyvia E mail: michelle.lister2@nhs.net.
Interview Date: Tuesday 26th August 2025
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.
We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.
We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job responsibilities
The Job Description and Person Specification is attached so please refer to this for further details.
Person Specification
Skills and Knowledge
* Ability to effectively manage own workload
* Accurate data input and word processing
* Accurate minute taking
* Effective interpersonal and communication skills, both face to face and over the phone.
* Ability to liaise effectively with people at all levels
* Effective customer care skills
* Ability to maintain confidentiality
* Effective communication skills, both face to face and over the phone.
* Ability to demonstrate empathy and sensitivity when dealing with clients/patients.
* Ability to demonstrate commitment to Care Plus Group core values
Experience
* Minimum of 6 months administration/reception experience.
* Experience of data input, spread sheets/statistics.
* Competent in Microsoft office including Word, Outlook & Excel
* Stock control
* Diary management
* Servicing meetings
* SystemOne
* Experience of working with people with varying levels of communication skills/abilities
* Experience of working in a care environment
* Supervisory experience
Qualifications
* Level 3 or equivalent qualification in computer applications
* Level 2 NVQ Business Administration
* Business Administration level 3
Other
* Ability to work flexibly with regard to working hours/arrangements
£24,100 a yearpro rata per annum, pay award pending
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