Job Description
IT Infrastructure Engineer
Location: Derby (with occasional travel to other UK offices).
Working Pattern: Full-time, Monday to Friday with additional hours as required for maintenance and support cover.
We are seeking a highly capable IT Infrastructure Engineer to join a forward-thinking and security-conscious professional services organisation. This is a key role that will involve maintaining and developing core IT infrastructure across on-premise and cloud environments, providing both project and operational support to business-critical systems.
The ideal candidate will have demonstrable experience in managing and implementing network and infrastructure technologies, combined with strong problem-solving skills and a collaborative approach. This position offers the opportunity to lead initiatives in areas such as system upgrades, cybersecurity, disaster recovery, and technology innovation.
Key Responsibilities
* Lead and support infrastructure-related projects including system upgrades, migrations, and disaster recovery testing.
* Maintain, monitor and support cloud and on-premise infrastructure (including servers, storage, networking, virtualisation and backups).
* Support the security infrastructure including firewalls, endpoint protection, VPNs and vulnerability scanning.
* Implement system updates, patching schedules and capacity planning procedures.
* Provide 2nd/3rd line technical support and act as an escalation point for the IT Service Desk.
* Liaise with third-party support providers to ensure infrastructure remains secure and performant.
* Contribute to documentation, policy development and compliance procedures, including GDPR, ISO 27001 and Cyber Essentials.
Key Skills and Experience
* Proven experience in a similar IT infrastructure or systems engineering role, ideally within a professional or regulated services environment.
* Strong technical expertise across:
o Microsoft 365, Azure AD, Intune, Exchange Online
o Windows Server 2016/2019/2022, Active Directory and Group Policy
o Networking (DNS, DHCP, firewalls, VPNs, switches)
o Backup, recovery, and virtualisation technologies
* Experience supporting IT security frameworks, ISO 27001, vulnerability management and system audits.
* Knowledge of ITIL-based support processes and change management.
* Scripting and automation knowledge is desirable.
What We're Looking For
* A self-starter with strong communication skills and the ability to explain technical concepts clearly to non-technical stakeholders.
* A proactive team player who is comfortable working independently and under pressure.
* Someone who can take ownership of infrastructure services and contribute to strategic IT decisions.
This is a fantastic opportunity to join a growing team that plays a vital role in delivering reliable and secure technology services to a dynamic and reputable organisation.
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