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Receptionist (medical secretary) edinburgh

Edinburgh
Permanent
Medical secretary
Posted: 13h ago
Offer description

Job Title: Receptionist (Medical Secretary) Location: Edinburgh Contract: Full-time (Evening and Weekend flexibility required) Salary: Negotiable We are currently seeking a dedicated receptionist to join our team. Ideal Candidate Should: * Exhibit professionalism and be courteous with everyone. * Have great verbal and written communication skills. * Have experience in audio typing, with the ability to type quickly and produce accurate, high-quality work. * Possess strong organisational abilities, managing patient data and appointments efficiently. * Thrive in a fast-paced environment, staying calm under pressure. * Work independently, prioritising tasks effectively. * Ensure attention to detail, especially regarding patient details. * Be adept at multi-tasking: handle calls, set appointments, and assist patients. * Be proficient in Microsoft Office & Patient Management System (training provided). * Uphold patient confidentiality and adhere to regulations. Key Duties: * Audio typing: Transcribe dictated medical letters, reports, and clinical notes accurately and efficiently * Telephone and Email Management: Handle incoming calls and emails efficiently, providing accurate information, prioritising queries, and directing messages appropriately. * Appointment Coordination: Schedule and confirm patient appointments, liaising with consultants and the wider team to ensure smooth clinic operations. * Health Records Management: Maintain patient files, ensuring accurate storage, retrieval, and electronic record-keeping in line with GDPR and confidentiality regulations. * Payment Processing: Take payments from patients, issue receipts, and ensure financial transactions are recorded correctly. * General Administrative Support: Perform a variety of office duties, including scanning, photocopying, sorting post, and keeping workspaces organised. * Reception and Patient Interaction: Welcome patients, check them in, and guide them through their appointments, ensuring a professional and friendly experience. * Collaboration with the Medical Team: Work closely with consultants, nurses, and fellow admin staff to support seamless patient care and hospital efficiency. Please * Apply * below or call us on * 0121 270 8878 *. Between 09:00-17:00 Monday to Friday Email us on team.admin@medicopartners.com for assistance with this job.

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