A government department providing digital services is seeking a Senior IT Service Manager to ensure vital digital solutions perform reliably. This role, based in Birmingham, offers a competitive salary of £44,447 to £46,547 annually, along with significant employer pension contributions and a hybrid working model. The ideal candidate will have strong IT Service Management experience, proficiency in frameworks like ITIL, and a knack for budget management and continuous improvement. The position includes a 24/7 Major Incident rota and full training, along with a broad benefits package focused on work-life balance.
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