Job Purpose Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the service / directorate. Assist with the planning and development of support services. Principal Accountabilities and Responsibilities Deal with complex reception/visitor etc. matters. Contribute to the planning, development and organisation of support service systems/procedures/policies. Organise events as required. Manage manual and computerised record/information systems. Analyse and evaluate data/information and produce reports/information/data as required Compile and collate complex documents and other IT based tasks. Provide administrative and organisational support to other staff. Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, internet) Provide administrative and organisational support including minute taking. Complete and submit complex forms, (e.g travel forms) including those to outside agencies. Processing invoices, coding sheets, monitoring and inputting onto budget spreadsheets. Provide guidance and support to staff and others. Undertake research and obtain information to inform decisions. Arrange, attend and participate in regular meetings. Participate in training and other learning activities and performance development as required. Provide cover for comparably graded colleagues or below due to holidays, sickness and other unforeseen events. Ensure confidentiality is maintained at all times. Undertake other relevant duties as agreed by Line Manager. Resources/Equipment/Material Laptop Supervision/Management of People N/A Knowledge, Skills, Training and Experience Experience of development, management and operation of administrative systems. 5 GCSEs, Grades A C or equivalent to include Maths and English NVQ 3 or equivalent qualification or experience in relevant discipline. Excellent numeracy/literacy skills. Excellent communication skills Effective use of ICT and other specialist equipment/resources and excellent IT skills Full working knowledge of relevant polices/codes of practice and awareness of relevant legislation. Work constructively as part of a team, understanding roles and responsibilities and your own position within these. Ability to self-evaluate learning needs and actively seek learning opportunities. Administration Officer Administration Officer Administration Officer Administration Officer Administration Officer Administration Officer Administration Officer Administration Officer