A UK-based travel company is seeking a Service Desk Analyst to provide 1st line support to colleagues. The role requires over 1 year of experience in a service desk environment, familiarity with ticketing systems like Jira, and hardware troubleshooting skills. Key responsibilities include resolving IT issues and managing support tickets efficiently. This position offers a supportive team environment focused on collaboration and development, ideal for those eager to develop their technical skills.
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