Customer Service Agent Ringwood | £12.30/hr + Bonus (£28,254 OTE) | Full-Time (40hrs/week) Are you passionate about making a difference and delivering exceptional customer service? We are looking for friendly, motivated individuals to support a major UK charity's national fundraising campaign through meaningful supporter engagement. What You'll Be Doing: As a Customer Service Agent, you will be the first point of contact for supporters participating in a well-known charity event. You will help encourage continued participation and ensure every interaction leaves a positive impression. Your key responsibilities will include: Responding to supporter enquiries via phone, email, and social media Logging interactions and outcomes in a CRM system Managing email inboxes and social media posts Troubleshooting and escalating when necessary Providing excellent service that encourages repeat participation What We're Looking For: Excellent communication skills - written and verbal Emotionally resilient, empathetic, and professional Multitasking abilities in a fast-paced environment Team player who can also work independently Previous customer service experience is beneficial What You'll Get: £12.30 per hour + typical bonus of £200/month On-Target Earnings of £28,254/year 50% off selected public transport Discounted gym membership Free fruit, cycle-to...