A leading tech company in the UK seeks a Senior Manager of Support Engineering to build and lead a technical support team in EMEA. The ideal candidate will have 7-10 years of experience in SaaS firms and demonstrated success in team leadership. This role involves ensuring superior customer service, collaboration with internal teams, and the ability to manage escalations effectively. You will guide managers and contribute to the continuous improvement of support processes. #J-18808-Ljbffr