Surrey based -We are recruiting for 2 Neighbourhood Officer positions who will manage properties in a geographical area. The majority of the properties will be in one of the following areas - Mole Valley District Council, Reigate & Banstead Borough Council or Woking Borough Council
Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents.
Here at Mount Green, we are now seeking a Neighbourhood Officer someone to provide a high-quality resident-focused neighbourhood and tenancy management service to residents, ensuring that terms and conditions of tenancy are maintained, and landlord obligations fulfilled.
Youll be the focal point for all residents within the area that you manage, ensuring residents understand and comply with their tenancy conditions/lease and carry out intervention and enforcement actions where appropriate. This includes dealing with hoarding/property neglect, unauthorised alterations, access issues, tenancy fraud/non occupancy and overcrowding.
Organising resident participation activities in conjunction with the Resident Involvement Officer, youll deliver excellent and inclusive resident engagement and use the most appropriate methods to engage. Youll listen to residents views, consult with, inform and involve t...