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We’re more than just an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers, one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels and living our commitment to positive change in communities. Here, you can find more purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently — we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell and mend energy systems.
We’ve been powering the UK’s homes and businesses for over 200 years. Supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, aiming for Net Zero. Using smart tech like thermostats, heat pumps, solar panels, and EV chargers, we’re making it easier and cheaper for customers to reduce their carbon footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers. You will ensure our customers get the help they need, when they need it, playing a key role in our Service Promise of same-day fixes.
Base salary is £43,733 with uncapped OTE — a realistic expectation of £50,400 through our reward scheme.
Customer support is our priority. Whether attending an annual service or handling complex breakdowns, you will represent British Gas in customers’ homes. You’ll have support from managers, mentors, and colleagues, but experience working with various boilers and heating systems is essential.
What we’re looking for:
* A focus on providing outstanding customer experience on every visit
* Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) or equivalent in plumbing or heating
* At least 3 years’ experience in fault finding and diagnosis
* Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers
Why apply?
We’re a people-focused company. We support our employees’ diverse needs. Life is more than work, so our rewards are flexible to support you physically, emotionally, and financially. Discover why we’re a great place to work and what being part of #MoreThanACareer means for you.
If you’re energetic, passionate about sustainability, and eager to build a better tomorrow and a better you, join us where your voice matters, growth is prioritized, and your ambitions are supported.
Help us, help you. We encourage you to share your information throughout our recruitment process to help us understand you better and support your journey.
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