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Customer support & experience strategy lead

London
JD.COM
Customer support
Posted: 1 April
Offer description

A leading global e-commerce company in Greater London is seeking an experienced professional to enhance Seller and Customer Experience. The role involves leading strategic support initiatives, managing the Voice of the Seller program, and translating data insights into actionable strategies. Ideal candidates will have a strong background in e-commerce support management and a commitment to fostering an inclusive workplace. This position offers opportunities for professional growth in a dynamic environment.
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