Your new company This is a local public sector organisation that is looking to hire a General Secretary to join their Mental Health Services. This Band 3 role offers a rewarding opportunity to provide vital administrative support to professional mental health teams, contributing to the delivery of high-quality care across the Trust. Your new role As a General Secretary, you will play a key role in supporting the Mental Health Directorate by delivering efficient and comprehensive secretarial and administrative services. You'll be responsible for: Audio typing and word processing of reports and correspondence Minute-taking and meeting organisation (including travel across Trust sites) Diary management and handling sensitive documentation Managing telephone and face-to-face contact with service users, including distressing situations Maintaining accurate records and databases Supporting consultant/medical staff caseloads, including appointment scheduling and waiting list administration. General office duties, including filing, stock ordering, and reception cover What you'll need to succeed Essential Criteria: 4 GCSEs (Grades A-C) including English Language or NVQ Level 2 in Administration or 2 years' relevant experience RSA/OCR Stage II Text Processing or 12 months' word processing experience Proficiency in Microsoft Word, Excel, and Outlook Full UK driving licence and access to a car (reasonable adjustments will be made for applicants with disabilities) Desirable Criteria: Experience with patient information systems Minute-taking and diary management Handling sensitive calls and documentation What you'll get in return You'll be part of a supportive team committed to delivering compassionate care. The Trust offers: Opportunities for career development and training A collaborative and inclusive working environment Access to eHealth systems and digital tools to support your role A chance to make a meaningful impact on mental health services What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Benefits: £12.31 per hour