Job Title: People Advisor
Department: People and Culture
Accountable to: People Partner
Hours: 35 hours per week
Contract: 12 months Fixed Term Contract
Salary: £32,868 - £36,519
Job Level: 4A
Location: Head office, London and Ravenswood
Hybrid working: 2 days on site as required (Between Stanmore, London & Ravenswood Village) and home working
Are you CIPD qualified and experienced in the field of employee relations including disciplinary, grievances, change management & consultation processes? Do you possess strong people skills and the ability to quickly build effective working relationships, coupled with excellent communication skills? If so, we have the ideal opportunity for you to put your expertise into a purpose led and rewarding role!
We are seeking an experienced People Advisor to play a critical role in supporting the organisation through complex employee relations matters, change management, organisational restructures, and stakeholder partnership. This is a key role for someone who can offer expert advice, influence leaders, and guide managers through sensitive people-related challenges with confidence, clarity, and professionalism.
Benefits at Norwood include:
The opportunity to work for a leading UK charity
Competitive salary & benefits package
21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
1pm finish on a Friday
Workplace Pension Scheme: Plan for your future with confidence.
Employee Assistance Programme: We care about your well-being.
£300 When You Introduce a Friend: Spread the word and reap the rewards.
Free Eye test & Eyewear allowance
Access to ‘Blue Light’ discount scheme
Cycle to work scheme
Excellent career progression pathway
Enhanced benefits coming in July 2025
Main Duties and Responsibilities:
To support the People Partner in providing full support with all matters relating to employee relations in the areas of disciplinary, grievance, change management - restructures, capability, performance management, absence management, and all matters relating to employee terms and conditions.
To support and advise line managers in matters of employment law specifically in relation to employment contracts and employee relations. To support and advise departmental colleagues in all People and Culture related matters. To ensure confidentiality is appropriately maintained and clear effective communication and attention to detail in all aspects of work.
To lead on the management of casework, relating to employee relations issues. This includes making recommendations, giving advice and support to managers, liaising with Occupational Health, supporting with disciplinary hearings, grievance procedures and change process consultations. To also support the development and maintenance of a performance management framework. This includes developing managers’ skills in this area, leading on capability-related casework, and advising and guiding managers through the relevant policies.
To develop and maintain collaborative and productive relationships with managers and colleagues and establish professional credibility.
To ensure legislation, policy and best practice are reviewed, updated and communicated to the wider organisation.
To assist in the design and delivery of development workshops in areas of best practice, to enhance knowledge and skills.
To ensure full, accurate and up to date records are kept and maintained for all areas of responsibility and that these can readily and easily be retrieved when required. To ensure that all staff files are updated accordingly and within the requirements of the Data Protection Act.
Essential Skills:
Sound awareness of employment law, who can provide guidance to front line managers
Strong presentation and facilitation skills
Involvement in producing and reviewing HR Policies
CIPD Level 3 qualified or above
Ability to analyse situations quickly and respond appropriately to those seeking advice/guidance
Ability to communicate effectively at all levels, internally and externally and build credibility across the organisation
Sensitivity and respect for cultural diversity
Excellent people skills – including observation, listening and empathy, sensitivity, tact and diplomacy
Ability to be customer focused with a “can do” attitude
Computer literate including Microsoft Office, Outlook, Excel
Effective team player who also has the ability to work on own initiative/independently and set own agenda in support of designated services
The ability to plan time effectively and work independently
Experience of building and maintaining good relationships with colleagues, and the wider community
A high level of commitment and enthusiasm
Able to undertake daily work efficiently and remain focused on longer term vision.
Values diversity and is sensitive to the Jewish context in which Norwood operates
To be able to understand the roles of other professionals and principles of partnership.
Car driver who is able to travel to other sites
Evidence of and adherence to the Norwood values and behaviours
About Norwood:
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives.
Click here to find out more about Norwood.
Our Norwood Values and Behaviours underpin everything we do as we continue to support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives: