:
* Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking.
* Maintain accurate documentation across SAQs, third-party approvals, specifications, and PLM systems.
* Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met.
* Collaborate with NPD and Commercial teams to support launches and ongoing product improvements.
* Manage technical product files, including safety reports, claims, and regulatory documentation.
* Ensure all products meet industry regulations, internal standards, and registration requirements.
* Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement.
* Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.
The Person:
Location: This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day week travelling either to Suppliers or in our London Hub. This role can also be based in London, would be required to be present in Nuneaton/Burton/travelling to suppliers once a week.
* Degree in a science-related discipline is essential
* Experience in supplier quality assurance within VHMS is essential
* Solid understanding of product compliance, quality systems, and testing regimes
* Strong analytical skills and a methodical, detail-driven approach to continuous improvement.
* Skilled in cross-functional collaboration and stakeholder communication.
* Confident managing multiple projects and balancing technical depth with commercial awareness
WHAT WE OFFER:
Wellbeing & Lifestyle Benefits
* Health Cash Plan
* Life Assurance
* Private Virtual GP
* FREE at-home blood test kit
* Holiday Purchase option
* Pension Contribution
* Annual Bonus
* Access to Wellhub' with gyms, studios and wellbeing apps
Discounts & Savings
* 25% Colleague Discount with FREE Next Day Delivery
* Exclusive Discounts from a wide range of partners
* £/50 Annual Product Allowance to spend in store
Learning & Development
* Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
* AND MORE!
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