A customer service company is seeking a confident Collections Advisor to support customers in resolving outstanding utility accounts. The role involves handling inbound and outbound calls, negotiating payment plans, and ensuring accurate record-keeping. Ideal candidates should possess strong communication skills and a professional approach. Experience in customer service or collections is preferred but not essential. The position offers a hybrid working model, with 3 days in Stratford-upon-Avon and a competitive salary of £26,000.
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