The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services. We play a vital role in maintaining the seamless operations of the nation’s water systems.
Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and the most innovative fleet, plant, and equipment the market has to offer. We are the UK’s largest end‑to‑end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, ensuring round‑the‑clock coverage for customers and clients alike.
Working Hours & Location
* Shift pattern: 40 hours per week (Mon - Fri)
* Salary: £32,000.00
* Location: Eccles, Manchester
* Company van
* 21 days holiday + Bank holidays
About The Role
As a Site Supervisor, you will be responsible for leading operational teams within the tankering team, ensuring seamless end‑to‑end management of all works while delivering an exceptional customer journey. Your responsibilities will include carrying out site inspections, coordinating the crews from your depot, managing any fleet issues and evaluating employee performance.
* Maintain positive relationships with clients, addressing any concerns or requests promptly and professionally.
* Experience and ability to encourage and enable personal development.
* Work closely with planning and scheduling teams to ensure effective resource allocation, job prioritisation, and workforce coordination.
* Ensure that all work is carried out in accordance with the standards, policies and procedures of Lanes Group and its customers.
* Lead and control operatives engaged in all activities.
* Optimise resources by ensuring that work is scheduled appropriately with the assistance of the scheduling team.
* Manage the team's fleet/plant and material requirements to ensure efficient and timely completion of the works.
* Develop excellent working relationships with all other department personnel and client management.
* Communicate confidently with internal and external clients.
* Give instructions efficiently and effectively to the workforce and be responsible for the daily management of the team.
* Ensure work crews are properly supplied with tools, equipment, and materials; prevent wastage and misuse.
* Supervise work crews to best utilise manpower and materials, exercising discipline at the work site to prevent absenteeism, unsafe practices and idleness.
* Familiar with all HS&E and Quality procedures and regulations, enforcing them with the workforce.
* Identify, formulate, and implement training programmes for the workforce.
* Maintain the highest level of safety during all stages of work to avoid incidents and accidents.
About You
* Possess previous experience of supervision ideally within the utilities / tankering industry.
* Hold a full UK driving licence, with no more than 6 points.
* Previous managerial experience is essential.
* Excellent organisational and time‑management skills, capable of managing multiple tasks.
* Exceptional customer service skills.
* Strong leadership qualities with the ability to motivate and guide teams towards achieving targets.
* Proactive problem‑solving approach with a focus on achieving results.
* Proven experience in a previous Supervisor role within the utilities sector, preferably in the drainage industry.
Why Join Lanes Group?
* Turnover exceeding £530 million (EBITDA £45 million).
* Employ over 4,000 brilliant people nationwide.
* Operate through a country‑wide network of operational locations.
We are committed to diversity and inclusion and believe that our differences make us stronger. As an equal opportunities employer, we welcome and encourage applications from all backgrounds, including under‑represented groups. Lanes Group is also a proud signatory of the ‘Charter for Employer Positive About Mental Health’, run by Mindful Employer.
Join us and be part of a team that makes a real impact!
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