Job Summary
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in enhancing the customer experience, assisting with sales transactions, and ensuring that our store is well-organised and inviting.
Responsibilities
* Greet customers warmly and assist them in finding products that meet their needs.
* Engage with customers to understand their preferences and provide tailored recommendations.
* Process sales transactions accurately and efficiently, ensuring a smooth checkout experience.
* Maintain an organised and tidy sales floor, restocking shelves as necessary.
* Upsell products by highlighting features and benefits to enhance customer satisfaction.
* Handle customer inquiries and resolve any issues with professionalism and courtesy.
* Utilise basic maths skills to manage cash handling and provide change accurately.
* Demonstrate effective time management to prioritise tasks during busy periods.
* Uphold phone etiquette when responding to customer calls or inquiries.
Requirements
* Proficiency in English is essential; multilingual or bilingual candidates are highly desirable.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Excellent communication skills, both verbal and written, to engage with customers confidently.
* Basic maths skills for handling transactions and providing accurate change.
* A positive attitude towards upselling products to enhance the shopping experience.
* Previous experience in a retail or customer service environment is an advantage but not mandatory.
Join us as a Sales Assistant and contribute to creating an exceptional shopping experience for our customers
Job Types: Full-time, Part-time
Pay: £300.00-£500.00 per week
Benefits:
* Flexitime
Work Location: In person