Overview
An organised individual is required to provide reception and clerical support for patients and health care professionals based within Leven Health Centre. We are looking for a positive individual with excellent communication and interpersonal skills, as your primary role will be providing an appointment booking service to the public. IT proficiency in Microsoft Office is required. A working knowledge of TIARA and TrakCare (electronic patient booking systems) would be advantageous.
Responsibilities
* Provide reception and clerical support for patients and health care professionals based within Leven Health Centre.
* Deliver an appointment booking service to the public with clear, courteous communication.
* Prioritise and manage day-to-day workload with minimal supervision, and work both independently and as part of a wider team.
Qualifications and Experience
* Previous reception and clerical experience is required.
* Ability to prioritise and manage workload without immediate supervision.
* Adaptability to work both independently and as part of a team.
* IT proficiency in Microsoft Office is required; working knowledge of TIARA and TrakCare (electronic patient booking systems) would be advantageous.
* Previous experience in an NHS setting would be desirable.
Other Information
* The ability to travel is required for training purposes or to cover for other colleagues.
* Further information is available from Tracy Chalmers, Administrative, Services Manager, at 01592 226403 Ext 46403, or Susan Stewart, Administration Support Co-ordinator, at 01592 226874 Ext 46874.
* To work in the United Kingdom, there is a legal requirement to demonstrate the relevant permission to work. This permission is granted by the UK Visas and Immigration Service.
* As part of pre-employment checks, NHS Scotland Boards will check entitlement to work in the UK. This can be evidenced through routes including certain visas and EU settled or pre-settled status. For more information, refer to GOV.UK.
* For specific types of post, sponsorship via a UK Skilled Worker/Health & Care Worker Visa may be possible if the employer is a licensed Sponsor and the post meets salary requirements; further information is available from GOV.UK.
* It is essential to check you have the right to work in the UK or that the post is eligible for sponsorship before submitting your application.
* We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
* NHS Scotland is committed to equality and diversity and welcomes applications from all sections of society.
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