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Hr casework and organisational change manager

Winchester
Royal Borough of Kensington and Chelsea
Change manager
Posted: 14 August
Offer description

Job Details:

Job Reference: HCC622005
Salary Range: £56,285 - £63,080 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 22 August 2025
Interview Date: 5 September 2025

An exciting opportunity has arisen to play a pivotal role in setting up and leading new ways of working within the HR team.

Are you looking for a rewarding leadership role where you can develop and support two teams to come together as one with new ways of working?

The Role:

As the HR Casework and Organisational Change Manager you will ensure high quality employee relations casework support to managers across Hampshire County Council. You will play a pivotal role in bringing two teams into one, defining and leading new ways of working and ensuring staff are supported in developing their skills and confidence to provide support to managers. You will take a lead in ensuring that digital solutions are fully explored and exploited within the team, and in developing quality assurance and continuous improvement processes across aspects of the team’s work.

You will be joining our friendly and welcoming team of HR professionals, passionate about the work they do to support managers and the organisation.

What you’ll do:

1. Lead the HR Casework and Organisational Change Team, supporting staff and ensuring their development and growth, creating a culture of continuous learning and improvement.
2. Drive quality of service, supporting regular supervision, data capture and usage, quality assurance activity and lessons learned activity.
3. Implement new approaches, ensuring the team are supported with any changes to processes, ways or working or emergent technologies where introduced.
4. Act as the point of escalation for complex queries, providing professional advice, guidance and challenge as appropriate.

What we’re looking for:

5. Degree level qualification and at least CIPD level 5, or significant experience bringing you to an equivalent level.
6. Experience of leading a team and liaising with people at all levels of the organisation.
7. Strong background in all aspects of employee relations and employment law and be confident in advising on the most complex and high risk issues.
8. Strong leadership and management skills with ability to coach and develop team members through the change process in a positive and empowered way.

Why join us?

9. Be part of a strong People Services function within a high-performing local authority.
10. Access to a comprehensive induction.
11. Supportive team environment with regular collaborative working across the service.
12. Opportunities for involvement in service innovation.
13. Flexible and inclusive workplace that values your wellbeing and work-life balance.
14. Our includes generous annual leave, a local government pension scheme, flexible working arrangements, family-friendly policies, and access to travel loans and discounts.

Additional Information:

Casework and Organisational Change Manager

Contact Details for an Informal Discussion:

Amanda Stevens, Senior HR Business Partner on or (after 18 August due to leave) Jess Eyre, Senior Lead for Operational People Services on

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

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