Overview
Shift Lead
Job ID: 226413
Posted: 24-Jun-2025
Role type: Full-time
Areas of Interest: Engineering/Maintenance
Location: London - England - United Kingdom of Great Britain and Northern Ireland
Job Title: Shift Leader
Job Description
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in London.
Role Summary & Responsibilities
* Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff.
* Work with management to ensure training plans are in place and implemented.
* Maintain the image, appearance and professional standing of CBRE GWS technical team at all times.
* Supervision of technical M&E shift team and senior technical representative out of hours.
* Act as point of contact for technical service delivery.
* Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM.
* Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board.
* Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card.
* Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.
* Permit to Work System (all project work to be controlled via CBRE GWS).
* Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes.
* Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised.
* Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors.
* Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required.
* Adherence to CBRE GWS business processes and procedures with correct financial approvals.
* Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE).
* Provide a weekly performance report on workload status using maintenance management system (Real Suite);
* Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights.
Experience & Skills Required
* City and Guilds or equivalent qualification in designated trade.
* Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience.
* Good knowledge of Health and Safety and Environmental processes.
* Shift lead, Lead engineer, lead shift
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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