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To provide an effective administrative service as part of the claims process, preparing disclosures, dealing with letters before action and information in accordance with risk management procedures. To provide an effective administrative service as part of the coroner process, gathering information in accordance with risk management procedures. To assist with the validation of all incidents reported and escalate as required following Risk Management policies To assist with the administration of Partner Agency incidents. Act as a Risk Management Administrator for preparation of Investigations as required including the collation and presentation of detailed information and the preparation of papers for review meetings.
To take accurate minutes where necessary. These will then have to be added to the correct records on the electronic Risk Management system. Operate the Trusts electronic risk management database. To assist with the training of Trust staff in the use of the electronic risk management database.
To assist with the maintenance and housekeeping of the Risk Management paper and electronic records. To answer the telephone within the office, any calls that cannot be dealt with should be escalated timely to the correct person, with a clear message being documented. Maintenance and copying/scanning of medical records both physical notes and electronic. Liaising and communicating with staff on all levels of the Trust.
Monitoring several email accounts to ensure they are dealt with promptly Receiving visitors to the Risk office
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Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
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