Our client, a well-established and growing company within the facilities/services sector, based in Gloucester, has an exciting new opportunity for a Service Coordinator to join their team on a full-time, permanent basis due to business growth. We are looking for someone with experience in service desk operations, maintenance coordination, or facilities administration who can hit the ground running!
The successful Service Coordinator should have:
* Experience in a service desk, coordination, or maintenance administration role
* Strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint)
* Excellent attention to detail with the ability to manage high volumes of information accurately
* A proactive, team-focused attitude with outstanding communication skills
* The ability to recognise parts, assist with basic estimating, and manage ordering processes
In this role, the Service Coordinator will be responsible for:
1. Managing the day-to-day operation of the Service Desk, handling calls and logging enquiries accurately
2. Scheduling engineers and coordinating callouts based on urgency and prio...