Prodrive Recruitment Consultants Ltd are recruiting for an experienced Service Co‑Ordinator to work for our well‑established clients based near Evesham. The successful candidate will ideally have 2 years+ experience working as a Service and Logistics Co‑Ordinator and bring excellent IT, planning, customer service and office‑based skills to a busy customer‑focused team.
The Role
* Assisting customers with enquiries over the phone and via online messaging/email
* Ordering parts for equipment and posting out to Customers and Engineers via TNT/Royal Mail and invoice as required
* Raising quotations for Services/LOLER's/Familiarisations and Faults/Repairs
* Obtaining Purchase Orders and Scheduling Engineers
* Processing all completed calls and invoicing as required
* Follow ups on completed calls to ascertain if further work is required and sending out copy reports and quotation
* Process Sub‑Contractor Invoices
* General adhoc office‑based duties as required
* Flexibility to work additional hours as required from time to time and you may need to be flexible about start and finish times.
Skills and Experience
* Experience working within a similar role - 2 years+ essential
* A confident communicator (both verbal and written)
* Excellent report‑writing skills
* Good literacy and numeracy skills
* A strong desire to learn new systems
* A confident telephone manner
* Pays excellent attention to detail
* Good IT proficiency (Word, Excel, PowerPoint and Outlook) and experience of using databases
* Ability to problem‑solve and adapt in a fast‑paced environment
* Able to use initiative and bring new ideas
* Flexible team player
Additional Requirements
* Full current UK Driving Licence.
Hours of work: 35 per week Monday to Friday 9.00 am - 4.30 pm
Temporary to Permanent Contract
Salary: 13.19 p/hr + company benefits
If you have the skills and experience we are looking for, we encourage you to Apply for this exciting opportunity as a Service Co‑ordinator today.
Prodrive Recruitment LLP is an equal opportunities employer. Employment is based on merit and the legitimate business needs of the organisation and we do not discriminate based on any of the protected characteristic.
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